01
Overview
This website is operated by 852Labs. Throughout the site, the terms "we", "us" and "our" refer to 852Labs. By accessing this website, browsing our content, placing an order, or purchasing a product, you agree to be bound by these Terms & Conditions.
02
Use of this website
You agree to use this website only for lawful purposes and in a way that does not damage, disable, overburden, or impair the website or interfere with any other person's use of it. You must not copy, reproduce, resell, exploit, or misuse any part of the website without written permission from 852Labs.
03
Product information
We make reasonable efforts to present product information, ingredient details, pricing, availability, and imagery accurately. However, information on the website may change from time to time and may not always be complete, current, or error-free. We reserve the right to correct errors, update product information, or change availability without prior notice.
04
Food supplement use
852LABS products are food supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Product information on this website is provided for general informational purposes and should not be treated as medical advice. If you are pregnant, nursing, sensitive to caffeine, taking medication, managing a medical condition, or unsure whether a product is suitable for you, consult a qualified professional before use.
05
Orders and acceptance
When you place an order, you are making an offer to purchase the products in your cart. We may accept or decline an order at our discretion, including where product availability, pricing, payment, delivery, or suspected misuse requires review. An order is not accepted until it has been confirmed by us.
06
Pricing and payment
Prices are shown on the website and may be updated without prior notice. Payment must be completed through the checkout methods made available on the website. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
07
Returns and order issues
All sales are final. We do not accept returns, refunds, or exchanges for change of mind, taste preference, personal preference, ordering error, or unused product where the product supplied is of merchantable quality, corresponds with its description, and is fit for its intended purpose. This does not affect any remedy available where goods are damaged on arrival, defective, misdescribed, or otherwise fail to meet applicable requirements under Hong Kong law. For order issues, contact Info@852labs.com with your order number and clear supporting photos where relevant.
08
Account and checkout information
You are responsible for ensuring that any information submitted during checkout is accurate. We are not responsible for delays or failed fulfilment caused by inaccurate, incomplete, or outdated customer information.
09
Third-party services
Our store may use third-party services for payment, checkout, analytics, shipping, communication, or platform operation. Your use of those services may be subject to the terms and policies of the relevant third-party provider.
10
Limitation of liability
To the fullest extent permitted by applicable law, 852Labs shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, or reliance on website information.
11
Governing law
These Terms & Conditions and any separate agreements through which we provide goods or services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
12
Contact
For questions about these Terms & Conditions, contact us at Info@852labs.com.